18 November, 2012

Legal News & Analysis – Asia Pacific – Australia – TMT

The Federal Court has penalised EDirect Pty Ltd (trading as VIPtel Mobile) (“EDirect“) $2.5 million for telemarketing and voice contracting with 350 customers.  The customers come from remote and regional communities across Australia and have no network coverage where they live.

The Court held that EDirect’s representations to customers, that it had verified that there was coverage at the customers’ addresses, was misleading and deceptive as EDirect had not verified this and there was no such coverage.

View the ACCC Media Release

View the Federal Court decision